Home Care - Vendor Brochure

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15 Premium Associate Members Home Care Association of America
IN THIS ISSUE
The sourceofnews andguidance forPDHCA
Strategies to improveproductivity
OCTOBER 2014 | Vol. 4, Issue 10
Client safety 1
New ‘Elder JusticeRoadmap’ reinforces need
for caregiver training on elder abuse
Caregiver training 1
Offer online training to your caregivers to
increase referrals, boost retention
Recruitment& retention 2
Agencies rank characteristics thatmake the
best home care caregivers
Client safety 3
Prevent client suicide by creating amore
controlled environment in the home
Step up suicide prevention protocols to
protect clients from harm
Staffing 5
Hold your employees accountable, improve
morale& increase census
Bencmarkof themonth 9
How do you deliver caregiver orientation?
Toolof themonth Insert
New caregiver checklist
Make lastingcontactswithotherhome
careowners
Join us at the Encore atWynn resort in LasVegas for the 17th
annual National PrivateDutyConference and Expo,Nov.
19-21.Get details on all the latest regulatory changes and best
practices for growing your home care business.Sign up today at
.
Client safety
New ‘Elder JusticeRoadmap’ reinforcesneed
for caregiver training on elderabuse
Anewgovernment report, focusedonelderandchildabuse,
reminds in-homecareagencies that theircaregivershave the
responsibility to reportany suspiciouscases to theappropriate
authoritiesor risk facing legalactions.
TheElder JusticeRoadmap, released July9, seeks tocreatea
framework toexplore thecomplexitiesofelderabuseprevention
andprosecution.
(seeAbuse,p.6)
Caregiver training
Offeronline training to your caregivers to
increase referrals,boost retention
Beforeyourcaregivers startworking foryou,o er theman
online,pre-orientation trainingcourse that states theagency’s
dosanddon’tsofcaregivingaswellasoperational imperatives
suchas showingupand leavingon timeandchecking in for
shifts.Agencies nd that strategies like thisareagreatway to
boost referralsandattractmorequali edcandidates.
Asmanyas85%ofcaregiverswantmorepaid training
opportunities,and71% said theymustbe learning to staywith
acompany,according toaDecember2013 studyofabout1,500
caregiversnationwidebymyCNAjobs.
(seeRetention,p.7)
Private Duty Insider and the
Private Duty Insider Solutions Center,
are your
go-to resources for strategies and tools
you need to:
SAVE $150
with promo code
HCAOA150
Special HCAOA
Members Discount!
• Boost staff
retention rates
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and increase
revenue
• Lower costs
• Comply with
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and overtime rules
• Stand out from the
competition
• Reduce caregiver
turnover
Subscribe today to grow your business
and stay ahead of the competition!
Call 1-855-CALL DH1
Promo code: HCAOA150
Decision Health
9737 Washington Blvd., Ste. 200
Gaithersburg, Maryland 20878
• P: 301-287-2299
Marci Heydt •